Cleveland,Employment,Immigrants,Refugees,Social Services / November 2019

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Field Office Director


Cleveland, OH
Requisition ID: 1358

The U.S. Committee for Refugees and Immigrants (USCRI) supports people who have lost or left their homes. For over 100 years, the unwavering commitment of our leadership, team, network of service providers, and advocates has helped redirect the destiny of countless vulnerable lives. In neighborhoods, in Washington, and around the world, we break down barriers and demand justice for refugees and immigrants as they successfully integrate into new communities. We provide essential social and legal services to rebuild productive lives, turning tragedy into prosperity. We are a purpose driven organization with a mission to protect the rights and address the needs of persons in forced or voluntary migration worldwide and supporting their transition to a dignified life. To learn more about our work, please visit our website at www.refugees.orgOpens in New Window.


The Field Office Director acts as USCRI’s senior representative in Cleveland and is responsible for the overall management of the field office, its programs, operations, and supervision of local staff. This position reports to USCRI’s Senior Vice President.


  • Represent USCRI in the community and with funders, local and state government, community-based partners, vendors and individual community members;
  • Provide direct oversight and support to program and operations staff and ensure the smooth functioning of the office;
  • Ensure quality delivery of programs and services according to funder guidelines;
  • Identify and pursue new program and development opportunities through fundraising and grant writing and;
  • Collaborate with USCRI Field Offices and Headquarters staff on programmatic and organizational best practices, initiatives and operations

All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job duties indicated is not to be an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s).


  • Experience with fundraising and grant writing, and an ability to build relationships and engender community support;
  • Leadership skills including training, team-building, provision of performance feedback, and supervision;
  • Demonstrable sound judgment, curiosity, creativity and integrity;
  • Experience with budget development, financial oversight and programmatic compliance;
  • Background and experience with refugee resettlement and integration, human trafficking victims’ assistance, economic empowerment and/or affordable housing preferred;
  • Desire and ability to work with foreign-born individuals of varying ethnic, racial and religious backgrounds;
  • Ability to maintain a flexible schedule including evenings and weekends, as needed; and
  • Demonstrated support of USCRI’s values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace.


  • Satisfactory completion of USCRI’s New Directors Orientation and Training;
  • Complete additional training as identified by supervisor or Human Resources.


  • Use of manual dexterity, tactile, visual, and audio acuity;
  • Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands;
  • Occasional lifting (up to 25 pounds), bending, pulling, and carrying; and
  • Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements).

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Please submit a resume with cover letter describing your interest and qualifications with your online application.

References will be required at time of the final interview.

No telephone calls please. Position will remain open until filled.


U.S. Committee for Refugees and Immigrants is an equal opportunity employer.


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