U.S COMMITTEE FOR REFUGEES AND IMMIGRANTS
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International Literacy Day 2025: Promoting Digital Literacy at USCRI Denver

September 8, 2025

This year, International Literacy Day is dedicated to promoting literacy in the digital era. For over 100 years, USCRI has promoted the integration of refugees and immigrants through literacy programs. In 2025, we continue to support inclusivity and community-building through English as a second language (ESL) and digital literacy classes.

At USCRI Denver, staff who were offering mental health meetups for Ukrainians wanted to expand the program to Afghans. Refugees and forcibly displaced people are more likely to experience depression, anxiety, and post-traumatic stress disorder (PTSD), but they face multiple barriers in accessing mental health care. Language is a significant barrier. Furthermore, adults may not seek out mental health care due to stigma, or they prioritize job training and skill building programs in order to support their families.

Program Manager Lisa Monkus sought to reduce these barriers and knew that she needed to find a Dari- and Pashto-speaking teacher. Tapping into USCRI’s nationwide network, she was connected to Jawad Nayosh through USCRI Dallas. While both Monkus and Nayosh knew that Afghans needed access to mental health care, they recognized that the community might be more inclined to come to a skill-building class.

In May 2025, USCRI Denver started to offer ESL and virtual Digital Literacy classes. In August, the program expanded to five classes: two beginner-level ESL classes, an intermediate-level ESL class, a Digital Literacy class, and a Job Readiness class.

The classes are highly attuned to the needs of the community. Most of the learners are women over 25 years old and mothers. Also, many were not given the opportunity to attend school and never learned how to read and write their native languages. Some have tried ESL classes in the past but found it difficult to learn a second language in adulthood. Trauma and environmental stressors also made it difficult to remember words and lessons.

Virtual classes allow them to join at home, where they can attend classes while sitting with their families. Nayosh is also able to teach learners using Dari and Pashto, boosting understanding and trust. In each class, Nayosh includes a mental health element to promote awareness and reduce stigma.

In the Digital Literacy classes, Nayosh saw that he needed to alter the traditional computer skills curriculum. Learners did not have personal computers or laptops. Rather, they have mobile phones and tablets, and they wanted to know how to find jobs and complete daily tasks on their devices. Lessons are designed to build confidence in navigating the digital age. In class, learners ask questions about banking systems and want to become digitally savvy to spot scams and prevent financial crimes.

Nayosh, a certified life coach, is dedicated to serving his students and says that he is often called to provide “life support.” He recognizes that learning a new language is not easy in the span of two or three months, but his support has built confidence in learners to become self-reliant and resourceful.

Monkus is proud of the program’s success. In three months, the program grew from 30 to 85 learners. She hopes that USCRI Denver’s participation in the program can continue, but funding is uncertain due to massive cuts to refugee programs. Meanwhile, USCRI Denver is committed to supporting learners as they continue to build their language skills and further integrate into the community.


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