The USCRI Cleveland field office, formerly the International Services Center (ISC), has been welcoming newcomers to Cleveland, Ohio since 1916. In 2016, ISC formally joined UCSCRI as a field office. Refugees resettled in Cleveland come primarily from Afghanistan, Bhutan, Burma, Burundi, the Democratic Republic of Congo, Iraq, Nepal, Somalia, Syria, and Ukraine. Newly arrived refugees receive a comprehensive set of services including housing placement, cultural orientation, school enrollment, coordination of initial health appointments, and employment preparation and placement. Additionally, refugees who have been in the U.S. for less than five years are eligible for additional employment services and the Preferred Communities intensive case management program.

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