Meet USCRI Vermont’s Noel Mukiza, New Program Coordinator

By USCRI April 22, 2021

Yambu (Hello), my name is Noel Mukiza and I am the Program Coordinator for the Wilson Fish-TANF Coordination Program also known as the EXCEL program here at USCRI Vermont. EXCEL stands for Excellence through Care, Empowerment, and Learning. I am originally from Burundi and arrived to Vermont with some of my family members in 2007. I have been a case manager with USCRI Vermont for 13 years and I absolutely love the work. Providing services to our clients is so meaningful to me and very fulfilling. As EXCEL Program Coordinator I connect clients with tools and resources that will help them build their lives and achieve self-sufficiency as they acclimate to their new surroundings. EXCEL programs and services include our new Digital Literacy courses, Financial Literacy education, mental health and wellness support groups, and Intensive Case Management in areas such as housing, social services, and employment training.

In addition to EXCEL, my work includes recruiting and enrolling clients in English language Learning courses, facilitating communication between the instructors and students, connecting clients to our interpretation and translation services, and making client referrals. Coming from a refugee background myself, I can relate to what new arrivals and refugee families are going through as they resettle. I can identify with them in so many ways. My own experiences as a refugee have really helped me understand what my clients’ needs are, especially with the usual barriers and the added challenges of COVID-19. Overall, my passion is to help people and to find a way to get people the services they need, and as I look back on the last 13 years, I am always delighted to see our clients thriving here in communities throughout Vermont.

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