NRPP Program

What is NRPP?

The Enhanced Services for Refugees from Nauru and Papua New Guinea (NRPP) Program is a national program funded by the Australian Government to provide enhanced case management to refugees arriving in the United States from Nauru, Papua New Guinea, and the Australian mainland.

The program began on January 1, 2020, and will continue until June 30, 2024

Who is eligible for this program?

Refugees in the United States with a Refugee Travel Document with case numbers starting with NR-100…, PP-100…, or AS-900…, are eligible for this program. Eligible individuals can enroll any time after initial resettlement and remain or re-enroll in the program as long as they have goals they want to work on with a NRPP case manager.

NRPP cannot provide services or funds that are already available through another program the client is enrolled in.

How can NRPP help me?

NRPP helps participants achieve goals toward short-term stability and long-term upward mobility. Participants work with a case manager to set goals and secure all the tools and information needed to achieve their goals. Financial assistance is available to reach short-term stability and move toward long-term goals.

Some ways NRPP has helped participants are:

  • Securing safe, affordable housing and paying move-in costs
  • Completing CDL training
  • Treating dental issues
  • Connecting with community members and accessing local resources
  • Career mapping and enrolling in college

Look what the NRPP community has achieved! If you would like to have your achievement shared, please email

Do you have a complaint about the NRPP program? Or an idea about how we can make the program better? We’d like to know! Please provide the below information so your complaint can be addressed, or your suggestion considered

    Select one: Concern or Suggestion

    Immigration Resources

    • Processing times: Processing for immigration petitions takes a LONG TIME! The amount of time your petition takes might be very different from the amount of time another person’s petition takes. Click on this link and select I-730 for family reunification or I-485 for a green card to find out if your petition has been in process longer than the USCIS projected time. If your petition has been in progress longer than the projected amount of time, you should follow up with the attorney who helped you file.
    • Click here to check your case status using the receipt number on the confirmation letter you received in the mail from USCIS after filing.
    • Click here to create a USCIS account to begin or track a petition. You should always meet with an attorney to get help filing an immigration petition. This process is too complicated to do yourself!

    Recommended legal service providers:

    Please select your resettlement agency below to see legal services providers. If you don’t see your agency or if you have moved away from your initial resettlement location, contact your case manager for referral to immigration support.

    IMPORTANT: It is not possible for a private lawyer to get an application approved or guaranteed by a certain deadline. Lawyers who promise that your family will join you in two weeks (or any exact amount of time) if you pay them a lot of money are probably lying. Please talk to your case manager before paying a private lawyer. NRPP can help you pay for immigration support from licensed attorneys at your local resettlement agency.

    Resources for truck drivers

    Is truck driving right for you?

    • Many NRPP members have built successful, happy careers as truck drivers. Others, however, have discovered after completing training that truck driving is not right for them. It can be dangerous, physically difficult for those with existing physical conditions, and bad for those experiencing stress, anxiety, or depression. Additionally, year-round truck driving jobs are not always available. NRPP encourages participants to think carefully and talk to friends and job developers before starting a truck driving career.

    What next?

    • If you choose to train as a CDL driver, NRPP recommends making a plan for your long-term career. Your NRPP case manager can help with this. Many truck drivers upgrade from a class A to a class B or C license, allowing them to transport passenger vans such as airport shuttles, school buses, or city buses. Other truck drivers upgrade to a heavy machinery license, allowing them to work well-paid local jobs on construction sites, warehouses, etc.

    Here are some resources for planning a career in truck driving and staying safe and informed on the road:

    Mental Healthcare: Some NRPP community members experience stress, anxiety, and/or depression due to negative experiences and difficult life circumstances. Support is available through the program to help clients find and pay for a therapist to help achieve good mental health.

    Here are some resources explaining the mental health challenges some refugees in the U.S. encounter and the strategies they have found helpful:


    • We recommend this website for participants who need extensive dental treatment to purchase a dental savings plan before starting treatment. Your case manager and a dentist can advise you on purchasing a savings plan, and NRPP can pay the plan cost. Buying a dental savings plan can reduce your total bill and help NRPP financial assistance cover more treatment.
    • This website is the best place to access healthcare if you are not eligible for Medicaid, Refugee Medical Assistance, or healthcare through your employer. If you have a low income, healthcare through is often subsidized!
    • To apply for Medicaid, to apply for help using, or to explore other healthcare options, speak to your case manager.

    Attending college:

    Existing professional qualifications:

    • A client who arrived in the United States with professional degrees and experience and want to return to their field may be interested in the following resources:
      • Upwardly Mobile is a coaching and networking organization for refugees with professional skills who need advice and support to rejoin their field. A significant commitment of time and effort is required of the job seeker.
      • Organizations that offer certification degrees include and Please make sure the company or university you want to access accepts degree certifications from the organization you select before completing the certification process. However, not all types of evaluations are accepted by all companies and universities.

    Get connected to members of your community! Enter your name, contact information, and language here to see the contact information of fellow NRPP members who have signed up.


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