The Enhanced Services for Refugees from Nauru and Papua New Guinea (NRPP) Program is a national program funded by the government Australia to provide enhanced case management to refugees arriving in the United States from Nauru, Papua New Guinea, and the Australian mainland.
Refugees in the United States with a Refugee Travel Document with case numbers starting with NR-100…, PP-100…, or AS-900…, are eligible for this program. Eligible individuals can enroll any time after initial resettlement and remain or re-enroll in the program as long as they have goals they want to work on with a NRPP case manager.
NRPP cannot provide services or funds that are already available through another program the client is enrolled in.
NRPP helps participants achieve goals toward short-term stability and long-term upward mobility. Participants work with a case manager to set goals and secure all the tools and information needed to achieve their goals. Financial assistance is available to reach short-term stability and move toward long-term goals.
Feature art from community members or pictures/write-ups that clients ask case managers to include on the website. Written consent required!
Mashid. Atlanta client.
Do you have a complaint about the NRPP program? Or an idea about how we can make the program better? We’d like to know! Please provide the below information so your complaint can be addressed, or your suggestion considered
- Processing times: Processing for immigration petitions take a LONG TIME! The amount of time your petition takes might be very different from the amount of time another person’s petition takes. Use https://egov.uscis.gov/processing-times/ and select I-730 for family reunification or I-485 for green card to find out if your petition has been in process longer than the USCIS projected time. If your petition has been in progress longer than the projected amount of time, you should follow up the attorney who helped you file.
- Click https://egov.uscis.gov/casestatus/landing.do to check your case status using the receipt number on the confirmation letter you received in the mail from USCIS after filing.
- Click https://myaccount.uscis.gov/users/sign_up to create a USCIS account to begin or track a petition. You should always meet with an attorney to get help filing an immigration petition. This is too complicated to do yourself!
Recommended legal service providers:
Please select your resettlement agency below to see legal services providers. If you don’t see your agency or if you have moved away from your initial resettlement location, contact your case manager for referral to immigration support.
- U.S. Committee for Refugees and Immigrants (USCRI)
- International Rescue Committee (IRC)
- Lutheran Immigrant and Refugee Services (LIRS)
- Hebrew Immigrant Aid Society (HIAS) (not helpful)
- Ethiopian Community Development Council (ECDC)
- Church World Service (CWS) (NYC only)
- World Relief (WR)
- U.S. Council of Catholic Bishops (Catholic Charities) (site finder)
IMPORTANT: It is not possible for a private lawyer to get an application approved guaranteed by a certain deadline. Lawyers who promise that your family will join you in two weeks (or any exact amount of time) if you pay them a lot of money are probably lying. Please talk to your case manager before paying a private lawyer. NRPP can help you pay for immigration support by licensed attorneys at your local resettlement agency.
Resources for truck drivers
- For many, long-distance trucking is a medium-term, rather than a long-term career. This is because driving for long periods can be physically and mentally difficult. If you choose to train as a CDL driver, NRPP recommends making a plan for your long-term career. Your NRPP case manager can help with this. Many truck drivers upgrade from a class A to a class B or C license, allowing them to transport passenger vans such as airport shuttles, school buses, or city buses. Other truck drivers upgrade to a heavy machinery license, allowing them to work well-paid local jobs on construction sites, warehouses, etc.
Here are some resources for planning a career in truck driving and staying safe and informed on the road:
- https://learn.sba.gov/dashboard (Small Business Association Training and Loan Program- can be helpful for setting up your own trucking company or buying a truck)
Mental Healthcare: Some NRPP community members experience stress, anxiety, and/or depression due to negative experiences and difficult life circumstances. Support is available though the program to help clients find and pay for a therapist to help achieve good mental health
Here are some resources explaining the mental health challenges some refugees in the U.S. encounter and the strategies they have found helpful:
- https://www.youtube.com/watch?v=EYrXYYnUCJI&list=PLypiJrod4DegRLwSFFwAF6EpGNXUKJa5p&index=2 These stories are about Bhutanese refugees but may have some parallels to NRPP community members.
- https://www.nami.org/Blogs/NAMI-Blog/July-2019/Why-Asian-Americans-and-Pacific-Islanders-Don-t-go-to-Therapy This post focuses on second-generation immigrants. Hopefully some of the observations are still helpful.
- https://medium.com/mind-shift/lets-talk-about-persian-culture-and-mental-health-care-2103faa37e1 This is also written from a second-generation Persian perspective but with some good insights
- We recommend https://www.dentalplans.com/dentalsearch/plan-finder for participants who need extensive dental treatment to purchase a dental savings plan before starting treatment. Your case manager and dentist can advise you on purchasing a savings plan, and NRPP can pay the plan cost. Buying a dental savings plan can reduce your total bill and help NRPP financial assistance cover more treatment.
- https://www.healthcare.gov/ Is the best place to access healthcare if you are not eligible for Medicaid, Refugee Medical Assistance, or healthcare through your employer. If you have low income, healthcare through healthcare.gov is often subsidized!
- To apply for Medicaid or for help using healthcare.gov or exploring other healthcare options, speak to your case manager.
- Low-income Americans and Permanent Residents who have never attended college are eligible for a Pell Grant to contribute to a college education. Most vocational schools are not eligible for Pell Grant support. To begin the qualification process for federal education funding, complete the FAFSA: https://studentaid.gov/h/understand-aid/how-aid-works
- Before enrolling in most colleges in the U.S., non-native English speakers must take the TOEFL or enroll in ELL classes. Federal financial aid is usually not available for required university-level ELL classes. NRPP can help with this expense if needed.
- If you know which college you want to attend, a good first step is to visit the school’s counselling office. This office is also sometimes called the financial aid office or guidance office. Counselors can help you fill out the FAFSA. You will need to bring physical or digital copies of your identity documents, bank statements, tax returns, and pay stubs to fill out the FAFSA. The guidance office can also help you plan what classes you need to take and discuss next steps with you.
NRPP is recruiting an advisory council [hyperlink to advisory council recruitment flyer] of NRPP community members who have participated in the program at any time since January 2020 to provide advice and feedback to USCRI to improve outcomes for program participants. Advisory council members must be able to devote approx. 25 hours over the course of a year to council activities. Approx. 21 of these hours will be in the form of phone or zoom meetings with the full advisory council, USCRI team members, and possible other participants. Council members will need to speak in a group setting about community needs and concerns and make suggestions for program improvement. Council members do not need to be English speakers- an interpreter can be provided to support participation in group discussions.
To apply to join the Advisory Council, email firstname.lastname@example.org and provide your name, location, contact information, and the reason you would like to participate in the council.
Get connected to members of your community! Enter your name, contact information, and language here to see the contact information of fellow NRPP members who have signed up.
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